Payments
Once your reservation has been made, you have fourteen days until the first payment is due. This payment is 50% or one-half of the total rent and any extras that may apply. Full payment must be received 21 days
prior to your arrival. If you are making a payment in advance, you may pay with a personal check, certified check or a money order. Reservations made within 21 days upon arrival must be paid with a certified check
or money order sent overnight delivery. Visa or MasterCard payments are accepted and will incur a convenience fee of 3%. Personal checks are not accepted within 21 days of arrival. When paying by money order
or check please note the following.
• Please write reservation number on check or money order.
• Please mark your calendar with payment schedule, as we do not send reminders.
• A $25.00 handling fee will be charged for all returned checks.
• Please make check or money order payable to Snowshoe Properties Management, LLC
Final payment must be received within 21 days of arrival. If the payment is not received within this time period, your reservation may be cancelled. All reservations are subject to 6% sales and use tax, 3% occupancy
tax and $20.00 administrative fee.
ALL ADVANCE RENTAL PAYMENTS, BALANCES AND DAMAGE DEPOSITS ARE DEPOSITED IN SNOWSHOE PROPERTIES MANAGEMENT’S NON-INTEREST BEARING TRUST ACCOUNT AT CITIZEN’S NATIONAL
BANK. RENT PAYMENTS ARE DISBURSED TO PROPERTY OWNERS ON A MONTHLY BASIS.
Cancellations and Reservations Changes
Cancellations and reservation changes incur a $50.00 fee. In the event that you must cancel your reservation, monies cannot be returned unless the property is re-rented at no loss to the owner. If the property is rerented
for the same time period and at the same rate, a refund will be due to leaseholder (minus administrative fee) within 45 days. If we are unable to re-rent the property, the full payment will be forfeited.
Transferring Dates
When you are faced with the possibility that your entire deposit will be forfeited, you may request a transfer in the same unit the same year. When transferring from a higher rental rate season to a lower rental rate
season, you will still be charged the higher rate. When transferring from a lower rental rate season to a higher rental rate season, you will be charged the higher rental rate. All transfers incur a $25.00 fee.
Security Deposit Waiver
While renting from Snowshoe Properties Management, we provide the following benefit to all our guests. The Peace of Mind Plan: The POM Plan covers theft or damage to the unit as a result of your inadvertent
acts or omissions. For a full description of the plan, please refer to the Description of Coverage detailing the terms, conditions and responsibilities of the Tenant and Snowshoe Properties Management, LLC. If you do
not receive a Description of Coverage upon the booking of your reservation, contact Snowshoe Properties Management, LLC for a copy. The benefit of the POM Plan does not negate your responsibilities as a Tenant.
You must notify Snowshoe Properties Management of any damage or theft to the unit during your occupancy, or this plan is void and you will be held responsible for any damage to the unit. The units are carefully
inspected after each rental by Snowshoe Properties Management. This Plan is provided to all our guests as an additional service from Snowshoe Properties Management, LLC.
Check-in Procedures
Guests may check-in Sunday through Friday. Saturday is the only day that guests may not check-in. The Check-in time is 4:00 p.m. with the exception of Holiday seasons during which check-in time is 5:00 p.m. Due
to the size and complexity of many of our homes and condominiums, our housekeepers need every minute of the 10am to 4pm window to ensure the cleanliness of your vacation home. Please do not interfere with
their work or pressure our staff to allow you entry before the above check-in times. Please do not enter the home until you have received keys from our office. Ski season can be hectic and sometimes it is necessary to
delay check-in beyond 4pm, until your unit is ready. Your patience and understanding is appreciated as we prepare your vacation rental for occupancy. Late arrivals must make special arrangements 24 hours prior to
arrival. It may be necessary for those who arrive after hours to stop by our office the following day to sign paperwork or credit card slips.
Smoking/Non-Smoking
Some of our owners expressly request that guests not smoke at their homes. This is primarily due to health complications that they or family members have associated with residue left from cigarette, cigar, or pipe
smoke. Please do not reserve a non-smoking home if anyone in your party smokes. If our cleaning/inspe
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